Insights

Perspectives on the
future of work..

Ideas, evidence, and field notes from the intersection of organisational design, strategy, and AI. Written by the founding team for leaders navigating workforce transformation in complex organisations.

Featured Insight

This month's perspective.

The ideas our founders return to most often in conversations with leadership teams navigating real transformation.

[featured_insight]

All Insights

Browse by theme.

Filter insights by the transformation area most relevant to you.

All
  • All
  • AI & Data
  • Operating Model
  • Strategy
  • Workforce
Confident business professional in a modern brick-walled office, representing pragmatic and grounded measurement of AI readiness

Measuring AI Readiness Without the Hype

Every leadership team is being asked where to invest in AI. Most have no evidence-based answer. Here is how to build one that stands up to board-level scrutiny.

Dr Jan van Niekerk
7 min read
Wall covered in colourful sticky notes from a workshop, illustrating the tangled web of decisions and accountabilities that create hidden friction in complex organisations

Decision Rights: The Hidden Friction in Complex Organisations

Slow decisions rarely show up in the strategy. They show up in customer complaints, in missed commercial opportunities, and in exhausted leadership teams. Here is how to diagnose them.

Shaun Schmidt
5 min read
Business executive in a dark suit buttoning his jacket in a corporate setting, symbolising the transition from strategy to execution

From Strategy to Execution: The Operating Model Gap

Most strategies do not fail because they are wrong. They fail because the operating model was designed for a previous one. The gap is diagnosable, and it is fixable.

Shaun Schmidt
6 min read
Open-plan collaborative office with teams working together at shared desks, illustrating the focus on analysing work patterns rather than individual people

Why We Analyse Work, Not People

Every workforce assessment methodology makes a choice about what it looks at. That choice shapes the trust the analysis can build, and the decisions it can support.

Angela Burini
4 min read
Humanoid robot using a laptop, representing the methodical three-lens assessment used to evaluate AI readiness and operating model fitness

The Three-Lens Assessment, Explained

Digitisation, automation, and AI augmentability are three distinct lenses on the same role. Understanding how they interact is what separates real transformation programmes from expensive experiments.

Dr Jan van Niekerk
8 min read