Shaun Schmidt | Progreziv

Decision Rights: The Hidden Friction in Complex Organisations

By Shaun Schmidt | March 15, 2026

Wall covered in colourful sticky notes from a workshop, illustrating the tangled web of decisions and accountabilities that create hidden friction in complex organisations

Slow decisions rarely show up in the strategy. They show up in customer complaints, in missed commercial opportunities, and in exhausted leadership teams. Here is how to diagnose them.

From Strategy to Execution: The Operating Model Gap

By Shaun Schmidt | March 4, 2026

Business executive in a dark suit buttoning his jacket in a corporate setting, symbolising the transition from strategy to execution

Most strategies do not fail because they are wrong. They fail because the operating model was designed for a previous one. The gap is diagnosable, and it is fixable.

Posts by Shaun Schmidt

Decision Rights: The Hidden Friction in Complex Organisations

From Strategy to Execution: The Operating Model Gap

Company

Solutions

Connect

Legal